Case Not Transferred to Field Office: How to Read the Signals

For adjustment of status applicants awaiting interviews, understanding whether your case will transfer to a field office or be decided at the service center affects timeline expectations. Certain signals suggest your case may be adjudicated without interview. This blog explains how to interpret your case status and what different processing paths mean.

Quick Answer

If your I-485 has been pending at a service center for an extended period without transfer to a field office, your case may be eligible for interview waiver and service center adjudication. Signals suggesting no transfer include employment-based category with clean immigration history, case status remaining at service center beyond typical transfer timeframes, and no interview scheduling notice. USCIS policy allows interview waivers for certain categories, particularly employment-based cases. However, absence of transfer does not guarantee approval without interview—USCIS can request interviews at any point. Monitor your case status and processing times, but understand that processing paths vary and signals are not definitive predictions.

Key Takeaways

  • Employment-based I-485 cases are frequently interview-waived under current USCIS policy.

  • USCIS has authority to waive interviews when not required by regulation.

  • Service center adjudication typically means no in-person interview.

  • Family-based cases usually require field office interviews.

  • Case status showing service center location suggests possible interview waiver.

  • No transfer after extended pending time may indicate service center decision track.

  • Interview scheduling notices indicate transfer has occurred or will occur.

Key Takeaways

  • Employment-based I-485 cases are frequently interview-waived under current USCIS policy.

  • USCIS has authority to waive interviews when not required by regulation.

  • Service center adjudication typically means no in-person interview.

  • Family-based cases usually require field office interviews.

  • Case status showing service center location suggests possible interview waiver.

  • No transfer after extended pending time may indicate service center decision track.

  • Interview scheduling notices indicate transfer has occurred or will occur.

Table of Content

How Does Case Routing Work for I-485?

When you file Form I-485, it goes to a USCIS lockbox for initial intake, then routes to a service center for processing. The service center handles background checks, initial review, and determines whether an interview is needed.

Cases requiring interviews transfer to the field office serving your residential address. The field office schedules and conducts interviews, then makes final decisions. This transfer appears in your case status.

Cases eligible for interview waiver remain at the service center throughout adjudication. A service center officer reviews the file and makes a decision without in-person interview.

What Determines Whether Interviews Are Required?

Case category is the primary factor. Employment-based adjustment cases are frequently interview-waived under USCIS policy guidance. Family-based cases, particularly marriage-based adjustments, typically require interviews.

Individual case factors also matter. Complex cases, cases with potential issues, or cases where verification is needed may require interviews regardless of category. USCIS retains discretion to require interviews for any case.

According to USCIS Policy Manual guidance, interviews may be waived when the case can be approved based on the evidence submitted and no additional inquiry is needed.

What Signals Suggest Service Center Adjudication?

Extended pending time at service center without transfer is one signal. If your case has been pending for many months at the service center while field office processing times for your category are shorter, service center adjudication may be planned.

Case status consistently showing service center location suggests no transfer has occurred. Status messages referencing the service center rather than a field office indicate the case remains there.

Category eligibility for interview waiver is an important signal. Employment-based cases in EB-1, EB-2, and EB-3 categories are commonly interview-waived. Family-based cases being processed without interview is less common.

How Do You Check Where Your Case Is?

Your USCIS online account shows case status including processing location. Status messages often reference the handling office.

Receipt number prefixes traditionally indicated service center location (LIN for Nebraska, SRC for Texas), though IOE receipts do not follow this pattern. Status messages provide clearer location information than receipt numbers.

If uncertain, you can contact USCIS or submit an inquiry through your online account asking about your case location and processing track.

What Do Different Status Messages Indicate?

"Case Is Being Actively Reviewed" at a service center suggests adjudication may occur there. This status can persist for months during processing.

"Case Was Transferred" indicates movement between offices. Transfer to a field office suggests interview scheduling will follow. Transfer between service centers is workload balancing.

"Interview Was Scheduled" confirms your case transferred to a field office and you will have an in-person interview. This notice ends speculation about interview waiver.

What If Status Has Not Changed in Months?

Static status is normal during processing. USCIS does not update status for routine processing steps. Cases can be pending for many months without status changes.

Compare your pending time against USCIS processing times for your category and office. If your case is within normal processing time, no action is needed despite static status.

If your case exceeds posted processing times, you may submit an inquiry. Processing time inquiries can prompt USCIS review and status updates.

How Does Interview Waiver Policy Work?

USCIS has statutory authority to require interviews for adjustment applicants but also discretion to waive interviews when appropriate. Policy guidance directs when waivers are suitable.

Current policy generally allows employment-based interview waivers when the applicant has previously submitted biometrics, was previously interviewed for an immigration benefit, and the case can be decided on the written record.

Policy can change over time. Previous administrations had different interview policies, and future changes are possible. Current signals reflect current policy, not permanent rules.

Which Categories Commonly Receive Interview Waivers?

EB-1, EB-2, and EB-3 employment-based categories frequently receive interview waivers. These cases often involve straightforward employment relationships with documented job offers.

EB-5 investor cases may require interviews due to complexity and fraud concerns in the category. Individual circumstances affect interview decisions.

Family-based categories rarely receive interview waivers. Marriage-based cases almost always require interviews to verify relationship bona fides. Parent-child and sibling cases typically require interviews as well.

Should You Prefer Interview Waiver or Interview?

Interview waiver typically means faster processing because you skip field office queue times. Service center adjudication can be quicker than waiting for field office interview scheduling.

However, interviews provide opportunity to address concerns directly. If your case has complications, an interview lets you explain circumstances and provide additional information.

You generally cannot choose your processing path. USCIS determines whether interviews are required based on category and case-specific factors. Preferences do not influence routing.

What If You Want an Interview?

You cannot request an interview for a case USCIS has determined to adjudicate without one. The decision is USCIS's based on their assessment of the case.

If your case is approved without interview, the outcome is favorable regardless of your preference. If concerns arise during service center review, USCIS can request an interview before deciding.

Some applicants prefer interviews to feel they have presented their case personally. Understand that service center adjudication is a complete review—officers thoroughly examine evidence even without meeting you.

What Happens If Transfer Occurs Late in Processing?

Late transfers from service center to field office occur when officers determine interviews are needed after initial review. This extends processing time but does not indicate problems necessarily.

Transfer after extended service center pending adds field office wait time to your total processing time. Your position in the field office queue starts from transfer, not original filing.

If transferred, prepare for an interview. Gather documents, review your application, and be ready to discuss your case when the interview is scheduled.

Does Late Transfer Indicate Problems?

Not necessarily. Late transfers can occur for administrative reasons, workload balancing, or routine decisions that particular cases need interviews.

However, transfers after long service center pending sometimes indicate officers identified questions requiring in-person discussion. Prepare to address any potential concerns.

Review your application before the interview regardless of transfer timing. Understanding your case thoroughly helps you respond effectively to officer questions.

How Does Case Routing Work for I-485?

When you file Form I-485, it goes to a USCIS lockbox for initial intake, then routes to a service center for processing. The service center handles background checks, initial review, and determines whether an interview is needed.

Cases requiring interviews transfer to the field office serving your residential address. The field office schedules and conducts interviews, then makes final decisions. This transfer appears in your case status.

Cases eligible for interview waiver remain at the service center throughout adjudication. A service center officer reviews the file and makes a decision without in-person interview.

What Determines Whether Interviews Are Required?

Case category is the primary factor. Employment-based adjustment cases are frequently interview-waived under USCIS policy guidance. Family-based cases, particularly marriage-based adjustments, typically require interviews.

Individual case factors also matter. Complex cases, cases with potential issues, or cases where verification is needed may require interviews regardless of category. USCIS retains discretion to require interviews for any case.

According to USCIS Policy Manual guidance, interviews may be waived when the case can be approved based on the evidence submitted and no additional inquiry is needed.

What Signals Suggest Service Center Adjudication?

Extended pending time at service center without transfer is one signal. If your case has been pending for many months at the service center while field office processing times for your category are shorter, service center adjudication may be planned.

Case status consistently showing service center location suggests no transfer has occurred. Status messages referencing the service center rather than a field office indicate the case remains there.

Category eligibility for interview waiver is an important signal. Employment-based cases in EB-1, EB-2, and EB-3 categories are commonly interview-waived. Family-based cases being processed without interview is less common.

How Do You Check Where Your Case Is?

Your USCIS online account shows case status including processing location. Status messages often reference the handling office.

Receipt number prefixes traditionally indicated service center location (LIN for Nebraska, SRC for Texas), though IOE receipts do not follow this pattern. Status messages provide clearer location information than receipt numbers.

If uncertain, you can contact USCIS or submit an inquiry through your online account asking about your case location and processing track.

What Do Different Status Messages Indicate?

"Case Is Being Actively Reviewed" at a service center suggests adjudication may occur there. This status can persist for months during processing.

"Case Was Transferred" indicates movement between offices. Transfer to a field office suggests interview scheduling will follow. Transfer between service centers is workload balancing.

"Interview Was Scheduled" confirms your case transferred to a field office and you will have an in-person interview. This notice ends speculation about interview waiver.

What If Status Has Not Changed in Months?

Static status is normal during processing. USCIS does not update status for routine processing steps. Cases can be pending for many months without status changes.

Compare your pending time against USCIS processing times for your category and office. If your case is within normal processing time, no action is needed despite static status.

If your case exceeds posted processing times, you may submit an inquiry. Processing time inquiries can prompt USCIS review and status updates.

How Does Interview Waiver Policy Work?

USCIS has statutory authority to require interviews for adjustment applicants but also discretion to waive interviews when appropriate. Policy guidance directs when waivers are suitable.

Current policy generally allows employment-based interview waivers when the applicant has previously submitted biometrics, was previously interviewed for an immigration benefit, and the case can be decided on the written record.

Policy can change over time. Previous administrations had different interview policies, and future changes are possible. Current signals reflect current policy, not permanent rules.

Which Categories Commonly Receive Interview Waivers?

EB-1, EB-2, and EB-3 employment-based categories frequently receive interview waivers. These cases often involve straightforward employment relationships with documented job offers.

EB-5 investor cases may require interviews due to complexity and fraud concerns in the category. Individual circumstances affect interview decisions.

Family-based categories rarely receive interview waivers. Marriage-based cases almost always require interviews to verify relationship bona fides. Parent-child and sibling cases typically require interviews as well.

Should You Prefer Interview Waiver or Interview?

Interview waiver typically means faster processing because you skip field office queue times. Service center adjudication can be quicker than waiting for field office interview scheduling.

However, interviews provide opportunity to address concerns directly. If your case has complications, an interview lets you explain circumstances and provide additional information.

You generally cannot choose your processing path. USCIS determines whether interviews are required based on category and case-specific factors. Preferences do not influence routing.

What If You Want an Interview?

You cannot request an interview for a case USCIS has determined to adjudicate without one. The decision is USCIS's based on their assessment of the case.

If your case is approved without interview, the outcome is favorable regardless of your preference. If concerns arise during service center review, USCIS can request an interview before deciding.

Some applicants prefer interviews to feel they have presented their case personally. Understand that service center adjudication is a complete review—officers thoroughly examine evidence even without meeting you.

What Happens If Transfer Occurs Late in Processing?

Late transfers from service center to field office occur when officers determine interviews are needed after initial review. This extends processing time but does not indicate problems necessarily.

Transfer after extended service center pending adds field office wait time to your total processing time. Your position in the field office queue starts from transfer, not original filing.

If transferred, prepare for an interview. Gather documents, review your application, and be ready to discuss your case when the interview is scheduled.

Does Late Transfer Indicate Problems?

Not necessarily. Late transfers can occur for administrative reasons, workload balancing, or routine decisions that particular cases need interviews.

However, transfers after long service center pending sometimes indicate officers identified questions requiring in-person discussion. Prepare to address any potential concerns.

Review your application before the interview regardless of transfer timing. Understanding your case thoroughly helps you respond effectively to officer questions.

Frequently Asked Questions

Can I ask USCIS not to interview me?

No. USCIS makes interview determinations based on regulatory requirements and policy guidance. Applicant preferences do not affect these decisions.

Can I ask USCIS not to interview me?

No. USCIS makes interview determinations based on regulatory requirements and policy guidance. Applicant preferences do not affect these decisions.

If I am interview-waived, will I ever meet a USCIS officer?

For adjustment of status, interview waiver means no in-person interview. You may have interacted with officers for biometrics, but the I-485 decision is made without meeting you.

If I am interview-waived, will I ever meet a USCIS officer?

For adjustment of status, interview waiver means no in-person interview. You may have interacted with officers for biometrics, but the I-485 decision is made without meeting you.

Does interview waiver mean automatic approval?

No. Interview waiver means the decision is made without in-person interview. USCIS can still deny cases adjudicated at service centers based on documentary review.

Does interview waiver mean automatic approval?

No. Interview waiver means the decision is made without in-person interview. USCIS can still deny cases adjudicated at service centers based on documentary review.

How long after biometrics might I expect transfer or decision?

Timelines vary significantly. Some cases are decided within months of biometrics; others wait over a year. Check processing times for your category and processing office for estimates.

How long after biometrics might I expect transfer or decision?

Timelines vary significantly. Some cases are decided within months of biometrics; others wait over a year. Check processing times for your category and processing office for estimates.

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